Support & guidance

Get help with your Findable deployment

Common questions about deployment, security, AI models, customization, and collaboration. Need more help? Contact our team.

How is my data kept secure?

Findable deploys entirely within your Azure tenant. Data never leaves your environment. Security includes Entra ID SSO, hierarchical ACL with Organization/Group/User permissions, Managed Identities for Azure services, and complete audit logging of every interaction.

Which AI models are supported?

Findable supports 9+ LLM providers: Azure OpenAI, OpenAI, Anthropic Claude, Google Gemini, xAI Grok, Perplexity, DeepSeek, Mistral, Cohere, and Ollama for local models. Use your own API keys or Azure Managed Identities. Switch models per-chat.

Can I customize the platform?

Fully customizable. Apply your branding, colors, and naming conventions. Configure AI behavior per-chat including model selection, temperature, and system prompts. Supports 8 languages. Build custom tools and workflows with the visual Flow Designer.’s needs, including logos, colors, and per-chat configurations.

How does collaboration work?

Share reusable chat threads across teams or keep conversations private. Curated prompt templates let teams standardize best practices. Human-in-the-loop notifications via Teams, Slack, Email, SMS, or Web keep everyone in sync on workflow approvals.